Salon Etiquette / Policies


To ensure you and our other guests a relaxing and enjoyable salon experience, please keep the following tips in mind:


Thank you in advance for respecting the privacy and time of our other guests. Our lounge area is reserved for guests waiting to be serviced. For the convenience of all guests, please avoid bringing or inviting any guest of any age to your reservation. All guests deserve to have a peaceful and satisfying experience. Our salon environment is one of relaxation and service. For the sake of safety and peace, we do not allow children without appointments in the salon area. Only those receiving services may be present in the service areas. Do not bring children unless they have an appointment. We want your experience at Studio 55 to be relaxing and enjoyable for you and other guests.     

  • Hair Prepared For Service: Hair should be free of braids, twists, twist outs, weaves, or tangles of any kind prior to reservation. Unprepared hair will require additional time, if available, and additional maintenance fees will apply based on the amount of preparation needed. If additional time is unavailable, rescheduling will be considered.


  • Appointments: To ensure prompt service, appointments are always ideal but walk-ins are gladly accepted when time is available. If you are a new guest and would like a brief phone consultation, you can call us to make your appointment. For any add on services to your appointment, please notify your stylist as soon as possible so they may confirm their availability to fulfill your entire request. If you have any questions or need an immediate response, please give us a call at (210) 233-9427.


  • Confirm Appointments: Your appointment is not confirmed unless you have paid your deposit for service. Please visit our Deposits page for more information. 


  • Arrive Early: Arriving early will allow us to ensure you enjoy every minute of your experience. However, if you do arrive late, please remember that your service must end on time so the next guest isn’t delayed. Our scheduling is designed to allow for sufficient time needed to complete your appointment. A 15-minute grace period will apply to each reservation. If you are running late for your appointment, please call the salon. Late arrivals for any reason may result in rescheduling.

  • To Cancel: Please provide 48 hours notice when canceling your reservation. If less than 24 hours notice is given, your deposit will be forefeited. 

  • No Kids: Due to safety considerations and limited space, children are not permitted in the salon unless receiving a service.